Go back to the Diverse Power homepage.

Report your outage and learn how we restore power!
Refresh the map and see the map legend.
Share with your friends!

WELCOME!

You've found Diverse Power's Online Outage Tracker Map. When we have an abnormally high number of outages (like during inclement weather), you can check the map to see which areas are affected - and if necessary, report an outage of your own!

REPORT AN OUTAGE

There are currently 25 (1%) outages in our service area.

If you would like to check the status of your power, or report an outage to Diverse Power, please complete the form below. All you need to get started is your account number and last 4 digits of your meter.

or  hide this box.

×

HOW POWER IS RESTORED

Transmission towers and lines supply power to one or more transmission substations. These lines seldom fail, but they can be damaged by a hurricane or tornado. Tens of thousands of people could be served by one high-voltage transmission line, so if there is damage here it gets attention first. A co-op may have several local distribution substations, each serving thousands of consumers. When a major outage occurs, the local distribution substations are checked first. A problem here could be caused by failure in the transmission system supplying the substation. If the problem can be corrected at the substation level, power may be restored to a large number of people. Main distribution supply lines are checked next if the problem cannot be isolated at the substation. These supply lines carry electricity away from the substation to a group of consumers, such as a town or housing development. When power is restored at this stage, all consumers served by this supply line could see the lights come on, as long as there is no problem further down the line. The final supply lines, called tap lines, carry power to the utility poles or underground transformers outside homes or other buildings. Line crews fix the remaining outages based on restoring service to the greatest number of consumers. Sometimes, damage will occur on the service line between your house and the transformer on the nearby pole. This can explain why you have no power when your neighbor does. Your co-op needs to know you have an outage here, so a service crew can repair it. Consumers themselves (not the co-op) are responsible for damage to the service installation on their building. Your co-op can't fix anything beyond this point. Call a licensed electrician.

×

MAP LEGEND

More than 75% of customers are out of power in this area.
More than 50% of customers are out of power in this area.
More than 25% of customers are out of power in this area.
Less than 25% of customers are out of power in this area.
×

NO OUTAGES REPORTED

We are currently not reporting any outages in our service area. If your power is out, please use the "report outage" link at the top of the page. Our technicians will get to the bottom of it!

×